I deleted the child account created accidentally how come I cannot remove it from my family?

I deleted the child account created accidentally how come I cannot remove it from my family?


Posted on Sep 8, 2020 3:40 PM

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5 replies

Sep 10, 2020 9:01 AM in response to Eric Root

Thank you Eric! Very helpful. I contacted Apple directly. The first person I spoke to stated, "nothing could be done". I would have to wait until the 8 year old turned 13 to remove from my family even though 2 accounts were created accidentally and were requested to be deleted. I asked to be elevated to someone else, since I could not believe that such a large organization would not create workarounds for these situations and it was I, "the parent" requesting the change even with all the child guidelines. After speaking to a "senior" support tech, I was informed that as soon as the deletion of the account occurred, it would automatically be removed from my family and that I would receive an email notification of such. I was asked to give it 7 days. Today is day five, I trust that - that makes more sense, than not be able to delete at all or remove a mistake. We will see...

Sep 8, 2020 5:43 PM in response to wc96

You can't remove a deleted account because it no longer exists. Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

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I deleted the child account created accidentally how come I cannot remove it from my family?

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