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telephone call

received a call claiming to be apple ID support that my computer & I cloud was compromised

how do i know their legitimate


Posted on Sep 8, 2020 4:54 PM

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Posted on Sep 8, 2020 4:54 PM

They are not legitimate.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

1 reply
Question marked as Best reply

Sep 8, 2020 4:54 PM in response to BrooklynMarlboro--

They are not legitimate.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

telephone call

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