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Invalid IMEI and Serial Number for my IPhone

My IMEI and Serial Number can be seen through my Apple ID. However, when I check it on http://checkcoverage.apple.com, it says it is invalid. My IPhone SE went black and does not restart. I am trying to contact apple support via chat and it asks for these numbers. When I enter it, it says it is invalid.

How do I resolve the issue?

iPhone SE, iOS 13

Posted on Sep 9, 2020 6:39 AM

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Invalid IMEI and Serial Number for my IPhone

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