Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMessage & FaceTime

how do you enable iMessage and FaceTime without it saying “error”

MacBook Air 13″, macOS 10.12

Posted on Sep 9, 2020 11:34 AM

Reply
2 replies

Sep 9, 2020 12:29 PM in response to Alexa_m8

Message activation error.    


Error Occurred During Activation for iMessage or FaceTime on Mac


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Also try the Safe Mode. 


Isolating an issue by using another user account   


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

iMessage & FaceTime

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.