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Cannot get original owner to sign in on Icloud for new set up

My sister died and and I was given her iphone. Cannot have her go on icloud and turn off the phone. I need help activating it.


Posted on Sep 9, 2020 3:52 PM

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Posted on Sep 9, 2020 4:03 PM

I am so sorry for your loss. See this Apple support article—>How to request access to a deceased family member's Apple accounts - Apple Support

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Cannot get original owner to sign in on Icloud for new set up

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