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Add new payment method is declined.

My previous payment card has been expired, now i want to add new payment. but this declined.

Kindly suggest.



[Image Edited by Moderator to Remove Personal Information]

iPhone XR, iOS 13

Posted on Sep 10, 2020 3:08 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2020 10:56 AM

See the Apple Support article(s) below. Link to contact Apple Support in the article below.


Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store.    


Possible fixes.   Fix ‘Your Payment Method Was Declined’ Error In App Store


                              Payment method declined in iTunes or the App Store ...

6 replies
Question marked as Top-ranking reply

Sep 12, 2020 7:46 AM in response to gr8ram

If you have an active subscription, you can't remove the current payment method unless you can add another payment method that isn't declined.


I suggest you contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Add new payment method is declined.

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