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Need help unlocking my ipad

Need help unlocking my ipad


Posted on Sep 10, 2020 6:37 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2020 6:53 AM

Does the below apply?


If you need to enter your passcode


You might need to enter your passcode or Apple ID instead of using Touch ID in these situations:

  • You just restarted your device
  • Your fingerprint isn't recognized five times in a row
  • You haven't unlocked your device in more than 48 hours 
  • You just enrolled or deleted fingerprints
  • You're trying to open Touch ID & Passcode in the Settings menu
  • You used Emergency SOS.


If Touch ID isn't working on your iPhone or iPad - Apple Support


If you forgot your passcode.


Passcode - If you forgot the passcode for your iPad or your device is disabled.     

3 replies
Question marked as Top-ranking reply

Sep 10, 2020 6:53 AM in response to Nute67

Does the below apply?


If you need to enter your passcode


You might need to enter your passcode or Apple ID instead of using Touch ID in these situations:

  • You just restarted your device
  • Your fingerprint isn't recognized five times in a row
  • You haven't unlocked your device in more than 48 hours 
  • You just enrolled or deleted fingerprints
  • You're trying to open Touch ID & Passcode in the Settings menu
  • You used Emergency SOS.


If Touch ID isn't working on your iPhone or iPad - Apple Support


If you forgot your passcode.


Passcode - If you forgot the passcode for your iPad or your device is disabled.     

Need help unlocking my ipad

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