Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my camera and flashlight not working

How do i fix my camera and flashlight?

iPhone X, iOS 13

Posted on Sep 10, 2020 8:28 PM

Reply
Question marked as Best reply

Posted on Sep 10, 2020 10:19 PM

Hi,


Your device may required a hardware repair. I would recommend to take your device to an Apple Authorized Service Provider.


follow the links below to guide you on how to find and set up an appointment to get the device looked at.


https://locate.apple.com/

https://getsupport.apple.com/


9 replies

Nov 8, 2020 6:15 AM in response to INIIKI

They just gave us ios14 where in they will release the new iphone model my friend told me that i should not download the ios14 but i insisted myself they said it will just have a bug on my iphone. I didn’t believe but now i am experiencing it with my phone my camera wide for iphone 11 pro max is gone and my flash is not working anymore. It has something to do with ios14 maybe idc maybe its a coincidence but this should be fixed by iphone ios

Nov 8, 2020 6:18 AM in response to WillDvd

Hey , sorry for harsh language last time , i fixed it by downgrading to ios 13.7 and then fully restoring the device , make sure you have a backup that isn't beta , after that load your backup and install latest ios14 official build, that should fix your camera/flash bug , it did for me so let me know if it works for you as well, cheers !

my camera and flashlight not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.