Having trouble w/ using Safari to access my TD Ameritrade Education course. Completed one 7 hour course. Began another but visuals, diagrams, etc. been replaced with small blue squares w/ white question marks. How to see plug-in control?

How to eliminate small blue squares with white question marks. When I check my Safari preferences, in pop-up windows, it says I have allowed them in TD Ameritrade. But blue square and question marks persist. How do I fix this? I would like to proceed with my training in Ameritrade's education section.

Posted on Sep 10, 2020 8:41 PM

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1 reply

Sep 10, 2020 8:46 PM in response to ldunnz

Safari can’t open a website.    


 Safari – slow page loads.       


 Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues.   


Safari doesn't load a page or webpage items are m


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Also try the Safe Mode. 


Isolating an issue by using another user account   


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

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Having trouble w/ using Safari to access my TD Ameritrade Education course. Completed one 7 hour course. Began another but visuals, diagrams, etc. been replaced with small blue squares w/ white question marks. How to see plug-in control?

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