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I am trying to activate my iphone but it says phone needs update and it takes me direct to shut down.

How can I activate my iphone? It says unable to activate. An iphone needs an update.

Posted on Sep 10, 2020 9:33 PM

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Question marked as Top-ranking reply

Posted on Sep 11, 2020 12:35 AM

Please look at this --> If you can't activate your iPhone - Apple Support

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.


2 replies
Question marked as Top-ranking reply

Sep 11, 2020 12:35 AM in response to sahpawan59

Please look at this --> If you can't activate your iPhone - Apple Support

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.


I am trying to activate my iphone but it says phone needs update and it takes me direct to shut down.

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