Hi, recently purchased a new iPad and during the setup it asked me if I wanted to use the same password as one of my other devices.. I must have clicked yes but now none of my passwords works so how do I get access to or reset my iPad?
iPad Pro 11-inch Wi-Fi, Cellular
These are the instructions to re-gain access to the iPad, keeping in mind that if you don't have a backup, all data will be lost:--> If you forgot the passcode on your iPad, or your iPad is disabled
Regards
Giulio
If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
Lost password how do I reset my new iPad
