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Lost password how do I reset my new iPad

Hi, recently purchased a new iPad and during the setup it asked me if I wanted to use the same password as one of my other devices.. I must have clicked yes but now none of my passwords works so how do I get access to or reset my iPad?



iPad Pro 11-inch Wi-Fi, Cellular

Posted on Sep 10, 2020 11:11 PM

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Question marked as Apple recommended

These are the instructions to re-gain access to the iPad, keeping in mind that if you don't have a backup, all data will be lost:--> If you forgot the passcode on your iPad, or your iPad is disabled

Regards

Giulio


Posted on Sep 11, 2020 1:56 AM

2 replies

Sep 11, 2020 2:16 AM in response to Magical369

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

Lost password how do I reset my new iPad

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