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Level 1

4 points

My account says it’s disabled from itunes and app store

How do I undisable my account? when i try to download an app it says that my account has been disabled for itunes and the app store.

iPhone XR

Posted on Sep 11, 2020 4:10 AM

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Top-ranking reply

Level 8

39,487 points

Posted on Sep 11, 2020 4:31 AM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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1 reply

Top-ranking reply

Level 8

39,487 points

Sep 11, 2020 4:31 AM in response to kiki267

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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My account says it’s disabled from itunes and app store

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