Camera (terrible quality!)

I have just been delivered my new MacBook Air 2020 and I am deeply disappointed with the quality of the cam.


I had it tested on FaceTime, Zoom, Skype, Streamyard and the quality of the camera is definitely not HD.


Any help, please!?


MacBook Air 13″, macOS 10.15

Posted on Sep 11, 2020 5:28 AM

Reply
1 reply

Sep 12, 2020 7:32 AM in response to rubens_ladesa

Hi rubens_ladesa,


We understand you're having trouble with the camera on your Mac. We're happy to help.


We'd first recommend checking for any available software updates: How to update the software on your Mac


If everything is up to date, here's some additional troubleshooting steps you can try: If your built-in camera isn’t working on your Mac


If you've exhausted all of those steps and continue to have issues with the camera, we recommend contacting Apple Support directly: Get Support


We hope this helps. Take care!

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Camera (terrible quality!)

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