Screen recording unsaved and disappear

The screen recorded clip that i recorded didn’t appear on my album and disappear... Anyone know how to recover that clip?

iPhone 7, iOS 13

Posted on Sep 11, 2020 9:37 AM

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Question marked as Top-ranking reply

Posted on Sep 12, 2020 10:37 AM

Hi PikachuBoyy,


We understand you're trying to recover an unsaved recording in your Photos app. We're happy to help.


We'd first recommend checking to see if the item is still in the Recently Deleted folder. To check this go to Photos > Albums > Recently Deleted. If the item is in there just tap on it, then select Recover.


If it's not in the Recently Deleted folder, it's also a good idea to check if it has been added to the Hidden folder. To check that, go to Photos > Albums > Hidden.


You can find more information on trying to recover items in the Photos app here: Get help with missing photos


We hope this helps. Cheers!

1 reply
Question marked as Top-ranking reply

Sep 12, 2020 10:37 AM in response to PikachuBoyy

Hi PikachuBoyy,


We understand you're trying to recover an unsaved recording in your Photos app. We're happy to help.


We'd first recommend checking to see if the item is still in the Recently Deleted folder. To check this go to Photos > Albums > Recently Deleted. If the item is in there just tap on it, then select Recover.


If it's not in the Recently Deleted folder, it's also a good idea to check if it has been added to the Hidden folder. To check that, go to Photos > Albums > Hidden.


You can find more information on trying to recover items in the Photos app here: Get help with missing photos


We hope this helps. Cheers!

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Screen recording unsaved and disappear

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