You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot access Apple Pay on watch series 5

i use Apple Pay successfully on iPhone 6. Purchased a watch (Series 5) and have installed a credit card via the watch app.


the instruction is to double click the side button on the watch but this does not bring up the image of the card and certainly doesn’t recognise a shops machine to pay


any help much appreciated. It is doing my ‘ed in!

Posted on Sep 11, 2020 12:50 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 11, 2020 1:28 PM

Is your card displayed when you open the Wallet App directly from your watch?

Have you experimented with the "double click" interval? I have noted that a member of my family had trouble finding correct "speed" of the "double click."

3 replies

Sep 11, 2020 1:34 PM in response to Ferd II

Yes, the card is displayed when I open the Wallet App.


and, I had previously been told not to double click too quickly. Your suggestion to experiment was worthwhile- A very rapid Double click and up comes the card. I can sleep soundly (here in UK ) and will try and pay for something tomorrow.


thank you so much for taking the time to help.


mike

Cannot access Apple Pay on watch series 5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.