Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unknown Charge for Tinder App

I received an email confirmation that my apple id was used to purchase a Tinder app subscription; I have attached the Invoice attached by Apple.


I did not make this purchase so I tried the option the "Review our subscription" so I can cancel but it keeps sending me to an unknown domain; seems the link doesn't work.


If someone can help me on this issue.


Posted on Sep 11, 2020 3:17 PM

Reply
Question marked as Best reply

Posted on Sep 11, 2020 3:24 PM

That is a phishing scam.

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If you used a link in that message and entered your Apple ID password to log into a site that looked like Apple, you should immediately change your password. See: Change your Apple ID password - Apple Support

2 replies
Question marked as Best reply

Sep 11, 2020 3:24 PM in response to bev2019

That is a phishing scam.

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If you used a link in that message and entered your Apple ID password to log into a site that looked like Apple, you should immediately change your password. See: Change your Apple ID password - Apple Support

Sep 11, 2020 6:24 PM in response to bev2019

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers . 


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.


reportphishing@apple.com

Unknown Charge for Tinder App

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.