Level 1

4 points

Antivirus scan for my iPhone

My phone and information may have been compromised. My bank recommended that I run an anti-virus scan to be sure.

iPhone SE, iOS 13

Posted on Sep 11, 2020 6:47 PM

Reply

Similar questions

Scammed and Bank Wants me to run a Virus Scan on my iPhone? Hello - I had a scammer attempt to access funds from my online banking. I have done a Virus Scan on my Mac Book BUT the bank wants me to do Virus Scan on my iPhone????? my IOS is up to date - just Installed latest! I have gone through all the security options etc. how do I make sure the scammer doesn’t have access to my phone details etc? how do I clean my phone from Viruses, to the banks satisfaction? thanks
2063 2
A virus in my iPhone can read my banking app? If a virus is in my iPhone, can it will get information from my banking app when I’m using?
833 8
Do I need an antivirus for my iPhone now? I was scammed by a "fake" Zelle agent yesterday. They had me download an app called "ANYDESK" which i believe was used to search and steal information from my iPhone. I am afraid all of my personal info was compromised. Do I need an antivirus for my iphone now? [Re-Titled by Moderator]
688 1

3 replies

Level 10

104,871 points

Sep 11, 2020 6:53 PM in response to dara244

Your bank is sadly misinformed, but that doesn't mean your accounts have not been compromised.

If you think your Apple ID has been compromised - Apple Support

Reply

Level 10

104,871 points

Sep 23, 2020 11:12 AM in response to Kanella3

Kanella3 wrote:

I need to run the antivirus on my phone before Inchanged everything

You don't need "antivirus" on your iPhone. Read the response posted by KiltedTim in Anti-virus for iPhone - Apple Community

However you should review, If you think your Apple ID has been compromised - Apple Support, in addition to reporting the fraudulent activity to your bank.

Reply

Level 1

4 points

Sep 23, 2020 10:13 AM in response to dara244

My phone and all the information are being compromised and my bank account account is being hacked and transactions were made I need to run the antivirus on my phone before Inchanged everything

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Antivirus scan for my iPhone

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up