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Level 1

21 points

iPhone 11 sound keeps cutting out on phone and apps

Over the last week my iPhone 11 keeps cutting out of sound a full restart does help but it happens again it happens on apps mainly but when you press the side button to close phone no sound there either it happens every few hours after a restart I’ve tried updating my iPhone last night thought it fixed the problem but then happened again this morning

iPhone 11, iOS 13

Posted on Sep 12, 2020 2:23 AM

Top-ranking reply

mattia245

Level 4

996 points

Posted on Sep 12, 2020 2:38 AM

Hi,

I think that there are several checks you can operate before you contact Apple Support. Probably you have just done it but I would like to suggest you these articles, I hope they can be helpful:

If you hear no sound or distorted sound from your iPhone, iPad or iPod touch speaker ---> https://support.apple.com/en-gb/HT203794
If the microphones on your iPhone aren't working --- > https://support.apple.com/en-gb/HT203792
Finally, try to contact Apple Support --- > https://support.apple.com/en-gb/HT201232

Let me Know you are able to identify the problem...

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iPhone 11 sound keeps cutting out on phone and apps

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