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There is a problem in signing in In AppStore

There is a problem whenever I try to sign into appstore

iPhone 6, iOS 12

Posted on Sep 12, 2020 2:09 AM

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Question marked as Best reply

Posted on Sep 12, 2020 7:31 AM

What is the problem? Account disabled? If not that, what is happening when you try to sign in?


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



5 replies
Question marked as Best reply

Sep 12, 2020 7:31 AM in response to umar63

What is the problem? Account disabled? If not that, what is happening when you try to sign in?


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Sep 12, 2020 7:41 AM in response to umar63

unar63 Said:

There is a problem whenever I try to sign into appstore

———-


Successfully Log in to Apple Account:

Is this iPhone under someone else’s Apple Account? Or is is under your Apple Account?


If it is associated under someone else’s Apple ID - then they need to log out of it themselves .


If that is N/A - then use these two links two reset what need be:

Sep 12, 2020 10:38 AM in response to umar63

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

There is a problem in signing in In AppStore

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