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Not receiving SMS messages from Instagram.

Hello,


I am trying to reset my instagram password. Got a new iphone 11 pro.


Unable to receive SMS messages from Instagram to obtain code.


I am able to receive other SMS messages from other apps.


Anyone else have this issue?



iPhone 11 Pro, iOS 13

Posted on Sep 12, 2020 8:30 AM

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Question marked as Best reply

Posted on Sep 12, 2020 8:37 AM

Instagram is not an Apple product. Contact the app developer here --> App Support


SMS, MMS, Call Forwarding, Call Waiting, Call Merge, Conference Call, Hotspot, VoiceMail all are Carrier Specific features. Contact your Carrier (Cellular Service Provider), the agency who issued the SIM / eSIM to you.

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Question marked as Best reply

Sep 12, 2020 8:37 AM in response to LorenCooper856

Instagram is not an Apple product. Contact the app developer here --> App Support


SMS, MMS, Call Forwarding, Call Waiting, Call Merge, Conference Call, Hotspot, VoiceMail all are Carrier Specific features. Contact your Carrier (Cellular Service Provider), the agency who issued the SIM / eSIM to you.

Not receiving SMS messages from Instagram.

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