New phone activation help

Hi, I need help! I need to set up my new phone and it asks for my Apple ID and then wants to verify it by sending a text to my phone number- but I can't access my phones messanger for the code since the phone is not set up. What should I do?


MacBook Pro 15″, macOS 10.15

Posted on Sep 12, 2020 8:47 AM

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1 reply

Sep 12, 2020 8:49 AM in response to JordanNSatterlee

If you are the owner of the iPhone or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner of the iPhone and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you.

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New phone activation help

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