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Removed subscription and app but still getting charged

I removed the subscription for a scanner app and I am still being charged by iTunes. What should I do?

Posted on Sep 12, 2020 10:04 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2020 10:07 AM

Do you see the charge in?

See your purchase history for the App Store or iTunes Store - Apple Support


If not follow:

Follow the steps in this article:

If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


Make sure you have canceled the subscription correctly:

To stop a subscription follow the steps in this guide:


See or cancel your subscriptions - Apple Support


When the subscription shows Expires on [Date] or its not active anymore.

That means the subscription is canceled.


If you are still unable to cancel the subscription or can't find what made the charges:

Contact Apple for support and service - Apple Support


Good luck!



1 reply
Question marked as Top-ranking reply

Sep 12, 2020 10:07 AM in response to Jennyt2007

Do you see the charge in?

See your purchase history for the App Store or iTunes Store - Apple Support


If not follow:

Follow the steps in this article:

If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


Make sure you have canceled the subscription correctly:

To stop a subscription follow the steps in this guide:


See or cancel your subscriptions - Apple Support


When the subscription shows Expires on [Date] or its not active anymore.

That means the subscription is canceled.


If you are still unable to cancel the subscription or can't find what made the charges:

Contact Apple for support and service - Apple Support


Good luck!



Removed subscription and app but still getting charged

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