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Why can’t I update my iPhone?

Why can’t I update my iPhone?

iPhone 11, iOS 13

Posted on Sep 12, 2020 1:18 PM

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3 replies

Sep 19, 2020 9:01 AM in response to tíñÿÿ11

Here are the conditions that must be met to update iOS over the air:



  • You must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The phone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • You must have at least 3 GB of free storage
  • You cannot be connected through VPN
  • If you had the iOS 13 beta on your phone you must delete the beta profile and restart your phone
  • If you are not planning for it to update automatically you should turn this option off, as it will only update when the phone is plugged in, connected to Wi-Fi and locked
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Here’s more info from Apple—>If your iPhone, iPad or iPod touch won’t update - Apple Support

Why can’t I update my iPhone?

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