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Hacked iCloud account

Hello, I got a phone call today from you all 1(888) 723-6817. They said my iCloud was hacked and so I need your help now. What do I do. I did call the number back but they did not answer, just a answer message. Thank you, mgillan5

Posted on Sep 12, 2020 2:05 PM

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Question marked as Top-ranking reply

Posted on Sep 12, 2020 2:10 PM

That was a scam call. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Also, the caller id number shown on scam and marketing calls is frequently not the number actually originating the call. The number is often spoofed.


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 12, 2020 2:10 PM in response to mgillan5

That was a scam call. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Also, the caller id number shown on scam and marketing calls is frequently not the number actually originating the call. The number is often spoofed.


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

Hacked iCloud account

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