Downloading an app
I don’t have money on my card which is the payment method connected to my iCloud & I need to download an app which is free but it keeps saying my payment failed?
iPhone 11 Pro Max
User profile for user:
ManJor
User level:
Community Specialist
Hi jahmaleah-breeze,
We see you're unable to download an app that is free from the Apple app store. Here is great information that covers the reasons you may not be able to download it.
If you can't remove your last payment method or use no payment method with your Apple ID
Have a great weekend!