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i tried all the possible way I could do but my iphone xs max is still showing the activation unavailble. what is the issue?

i tried all the possible way I could do but my iphone xs max is still showing the activation unavailble. what is the issue?


how much is normally the cost to fix this at apple?

Posted on Sep 13, 2020 12:01 AM

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Posted on Sep 13, 2020 4:23 AM

Re: “... i tried all the possible ways ...”


Have you gone thru all the steps here:


https://support.apple.com/en-us/HT201407


Providing the exact message you’re seeing — in addition to the “purchase source” background — would help too.

5 replies

Sep 13, 2020 11:11 AM in response to tvmkhanh1

Thanks for the reply.


Since we now know that this a T-Mo replacement phone; presumably for a lost T-Mo phone and SIM on an post-paid account in good-standing ...


... does your replacement indeed have a T-Mo SIM installed?


Can you even place or receive calls w/ the replacement ???


Have you spoken to T-Mo about your replacement’s activation problems began?


i tried all the possible way I could do but my iphone xs max is still showing the activation unavailble. what is the issue?

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