I purchased $30 worth of credits for IMVU and the money has be taken off my card but the credits were not received. When will can we expect the credits?
iPad 2, iOS 9
Did you already contact the developer of the app?
Or, if it has been billed through Apple, reported the problem?
Request a refund for apps or content that you bought from Apple - Apple Support
Sorry, but this is a user to user forum only, and we can't look into personal data of other users.
Did you try this link, to get into contact with Apple?
According to the App Store, these might be the links for the developers of IMVU:
Funds transfers can take up to 48 hours to complete.
Well this was an attempt to reach out to Apple. I called the number and I was directed by an automated system to reach out via internet. I would like to talk with someone and I don’t find it fair that I have to have issues resolved like this when involving my money that was taken off of my card. It was billed through Apple. And I have no idea how to reach out to the creator of the app. I paid through Apple Pay
I purchased $30 worth of credits for IMVU for my son and the money was taken off of my card but he has not received the credits. What is going on
