Can't use app and can't refund money because purchase is in pending
Can't use app and can't refund money because purchase is in pending, but money have been charged from my bank account
iPhone SE, iOS 13
User profile for user:
ryane77
User level:
Community Specialist
HI Denis_Holdun
Thank you for using Apple Support Communities!
From your post, we see that you have an issue with using a purchased app and getting a refund because the purchase is pending. We want to help. This article has great steps to See your purchase history for the App Store or iTunes Store.
Is there a subscription associated with the purchase? If so, here’s how to See or cancel your subscriptions - Apple Support.
To make sure that we are providing everything, this article explains how to Request a refund for apps or content that you bought from Apple - Apple Support.
If you need further assistance with this after looking at the resources we shared, you can Contact Apple for support and service - Apple Support.
Best Regards!