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Level 1

4 points

apple id email address defunct

I can't sign in to change my apple id because, even after two factor authentication, it wants to send a verification email to a defunct email address. Do I have to start over with apple??

iMac 27″, macOS 10.14

Posted on Sep 13, 2020 11:46 AM

Best reply

Eric Root

Level 10

684,177 points

Posted on Sep 13, 2020 11:50 AM

Are you using the steps in the article below to change your ID email address?

Note the restrictions in the article.

Apple ID Name Change.

What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.

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apple id email address defunct

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