Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Error code 224003

I am trying to play videos from Blackboard. I keep getting "Video cannot be played: Error code 224003. Any suggestions? It hasn't been a problem before. Thank you,


MacBook Air 13″, macOS 10.15

Posted on Sep 13, 2020 12:21 PM

Reply
Question marked as Best reply

Posted on Sep 14, 2020 8:52 AM

Hi tonia58,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems like you are trying to play a video from within a website and you received an error message. There are a couple things you can try that may be able to help. We would recommend you read these articles and use them to help troubleshoot the issue.


Which browser are you using to play the video?


If features on a webpage don’t work in Safari on Mac


If you can’t open a website in Safari on Mac


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Cheers.

1 reply
Question marked as Best reply

Sep 14, 2020 8:52 AM in response to tonia58

Hi tonia58,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems like you are trying to play a video from within a website and you received an error message. There are a couple things you can try that may be able to help. We would recommend you read these articles and use them to help troubleshoot the issue.


Which browser are you using to play the video?


If features on a webpage don’t work in Safari on Mac


If you can’t open a website in Safari on Mac


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Cheers.

Error code 224003

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.