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Cancel Order

Hi, I ordered a macbook pro in the online store. but I want to cancel it. It is still 'Processing' and according to FAQ I'm able to cancel my order. However, there is no button for cancelling the order. Where do I find it?

Posted on Sep 13, 2020 2:07 PM

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Question marked as Best reply

Posted on Sep 13, 2020 2:17 PM

You should contact Apple for help. You may check your order status here, Order Status, and see if there is a cancellation option. Otherwise, see the following.


Contacting Apple Customer and Support Service


  1. To arrange a return for repair or replacement: Mac Repair.
  2. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  3. Primary support help at Contact Support.
  4. To contact product and tech support: Contacting Apple for support and service including international calling numbers.
  5. Starting  an  online  chat  with  Apple  Support.
  6. Apple  Support  using  Twitter


1 reply
Question marked as Best reply

Sep 13, 2020 2:17 PM in response to zettie9

You should contact Apple for help. You may check your order status here, Order Status, and see if there is a cancellation option. Otherwise, see the following.


Contacting Apple Customer and Support Service


  1. To arrange a return for repair or replacement: Mac Repair.
  2. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  3. Primary support help at Contact Support.
  4. To contact product and tech support: Contacting Apple for support and service including international calling numbers.
  5. Starting  an  online  chat  with  Apple  Support.
  6. Apple  Support  using  Twitter


Cancel Order

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