I want to cancel a purchase. What do I do? It was just purchased in error

adelaida1997 wrote:

I download an app and I want to cancele the subscription

If it is a subscription you can cancel it here—>See or cancel your subscriptions - Apple Support.

Note that subscriptions are not canceled when you delete an app; the subscription must be canceled separately from deleting the app.

And you can request a refund here—>Request a refund for apps or content that you bought from Apple - Apple Support

shimi211 wrote:

I was confused in the purchase. I wanted another product of the key. I would love to get a refund and buy the product that suits me

CLICK HERE—>Request a refund for apps or content that you bought from Apple - Apple Support<—CLICK HERE

You can request a refund here—>Request a refund for apps or content that you bought from Apple - Apple Support

Sammie2084 wrote:

I would like to cancel this purchase, what do I need to do?

CLICK HERE—>Request a refund for apps or content that you bought from Apple - Apple Support<—CLICK HERE

gita85: This is a user-to-user forum; we can’t cancel anything. We don’t even know who you are. See the link below to request a refund.

gay53:

If you were charged by Apple for something there are a few possibilities:

• You purchased it from the app store (or subscribed to a service) and forgot you did
• Someone you share your phone with purchased it from the app store
• Someone you share your Apple ID with purchased it from the app store
• If you have a family sharing plan, someone in your family purchased it from the app store
• Your Apple ID was hacked and the hacker made a purchase from the app store - for this one see—>If you think your Apple ID has been compromised - Apple Support
• You were not actually charged for anything; the message you got was a scam to steal your identity

The bottom line is that Apple never charges you for any purchase without authorization. So someone with access to your account must have made the purchase or subscription.

You can review your purchases as described in this link—>See your purchase history for the App Store or iTunes Store - Apple Support

If it is a subscription you can cancel it here—>See or cancel your subscriptions - Apple Support.

Note that subscriptions are not canceled when you delete an app; the subscription must be canceled separately from deleting the app.

And you can request a refund here—>Request a refund for apps or content that you bought from Apple - Apple Support

You can’t cancel a purchase. You can try to get a refund, but accidental purchases are not usually grounds for a refund. You have to confirm your purchase before you actually make it, so it’s really hard to do it accidentally.

See this for more information.

Request a refund for apps or content that you bought from Apple - Apple Support

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