Apple Music sync

Hello Crayek,

Thank you for using Apple Support Communities! It appears that your'e unable to sync or download content from your Apple Music library to your new iPhone. You're in the right place to find a resolution.

We'd like to start by having you try the troubleshooting suggestions outlined in the support articles below:

• Turn on Sync Library with Apple Music - Apple Support
• If songs are missing from your music library after you turn on Sync Library - Apple Support

If you're still unable to sync or download music after, could you provide more details about what's happening? Here's some additional questions that would be helpful to answer:

1. How are you attempting to sync music to the iPhone? From a computer or turning on Sync Library?
2. What happens when you try? If you encounter an error, what does it say?
3. What's happening when you try to download music?

Cheers!

Hi Crayek,

Are you able to remove the update using the following steps:

If your iPhone, iPad or iPod touch won’t update - Apple Support

"Remove and download the update again

If you still can't install the latest version of iOS or iPadOS, try downloading the update again:

1. Go to Settings > General > [Device name] Storage.
2. Find the update in the list of apps.
3. Tap the update, then tap Delete Update.
4. Go to Settings > General > Software Update and download the latest update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with your computer using Finder or iTunes."

If so, see if you can download and install the update again after.

Cheers.

Hi Crayek,

Thanks for getting back to us with the screenshots. iOS 14 has recently been released so if your device is compatible, let's see if the issues still occur after updating to iOS 14:

How to update to iOS 14 or iPadOS 14 - Official Apple Support

If there's no change after, try these steps next:

If songs are missing from your music library after you turn on Sync Library - Apple Support

Keep us posted on the results.

Cheers!