Why can't I get incoming mail on my iPhone 11?

Whatever you saw is wrong. I receive email from 5 accounts over cellular data or Wi-Fi, whether it’s charging or not.

What kind of email account is it (iCloud, gmail, AOL, Yahoo, your cable provider, etc)?

The general solution is to go to Settings/Passwords & Accounts, tap on the email account and delete it. Then restart your phone. Go back to Settings/Passwords & Accounts and add it back.

NOTE: For iOS 14 the location for mail setup has changed to Settings/Mail/Accounts

You’re welcome, I’m glad it worked out. Keep well!

Hi AngelLady,

We understand you're having an issue receiving email, and we want to help. Let's begin with the steps in the following resource that should help: If you can't receive email on your iPhone, iPad, or iPod touch

Let us know how that goes.

Take care.