I was signed in to iCloud on my X. I dropped it and shattered it. Got a new phone with new number. Dont remember my iCloud password. When I use forgot my password it wants to send a code to my old number I no longer have. Help

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nita1961 Author

Level 1

7 points

I was signed in to iCloud on my X. I dropped it and shattered it. Got a new phone with new number. Dont remember my iCloud password. When I use forgot my password it wants to send a code to my old number I no longer have. Help

I was signed in to iCloud on my X. I dropped it and shattered it. Got a new phone with new number. Dont remember my iCloud password. When I use forgot my password it wants to send a code to my old number I no longer have. Help

iPhone X

Posted on Sep 13, 2020 11:00 PM

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Answer 1

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LACAllen

Level 8

43,440 points

Sep 14, 2020 12:45 AM in response to nita1961

nita1961 wrote:

I was signed in to iCloud on my X. I dropped it and shattered it. Got a new phone with new number. Dont remember my iCloud password. When I use forgot my password it wants to send a code to my old number I no longer have. Help

You need account recovery.

https://support.apple.com/en-ca/HT204921

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I was signed in to iCloud on my X. I dropped it and shattered it. Got a new phone with new number. Dont remember my iCloud password. When I use forgot my password it wants to send a code to my old number I no longer have. Help

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