Apple ID and iCloud log in problems on iPhone 6

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Level 1

9 points

Apple ID and iCloud log in problems on iPhone 6

I've been having problems with my iCloud for weeks and I also can't get a new Apple ID. I haven't used my iCloud for over 2 years, so I had to renew my Apple ID password, and I managed to log into my account but it says taht my iCloud is Off and whenever I tried to log in it says "Unable to sign in beacouse of a problem communicating with iCloud ". So I decided to make a new Apple ID, but I also can't, it says that my phone has been used to create too many new Apple IDs and to contact Apple support to request another Apple ID to use with this phone. But I don't know how to do it. If anyone knows how to get out of this, please I’ll be grateful.

Posted on Sep 14, 2020 6:44 AM

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Answer 1

zinacef

Level 10

88,804 points

Sep 14, 2020 3:02 PM in response to rachie119

Once the limit of three accounts has been reached or any device, you cannot create any more iCloud accounts. What you can do is is to create a new account on another Mac or iOS device (not Windows or Android); then you will be able to sign into it on the original device.

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Answer 2

rachie119 Author

Level 1

9 points

Sep 14, 2020 7:44 PM in response to zinacef

Hey, thank you for the help. I did try to create a new Apple ID but in a Android device, maybe it’s why it doesn’t let me create a new one. I’ll try to do it on a IOS device. And what about my old Apple ID, isn’t there anything i could do to turn on my iCloud and continue to use this one? Thanks a lot

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