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exit recovery mode

only the itunes symbol shows up without plugging to the computer and it cant reboot to factory setting

Posted on Sep 14, 2020 7:56 AM

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Question marked as Best reply

Posted on Sep 14, 2020 12:56 PM

Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If that does not help your phone might need service:

Contact Apple for support and service - Apple Support


Good luck!

1 reply

exit recovery mode

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