My iPhone X has black screen and turns to bright yellow green when I pick it up, but non-responsive
iphone X has black screen that is non-responsive, no sounds, etc
iPhone X
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iphone X has black screen that is non-responsive, no sounds, etc
iPhone X
Hi, you can check this: If your iPhone, iPad, or iPod touch won't turn on or is frozen
If the issue persists, you can bring your phone to the Apple Store or Apple Authorized Service provider. You can book an appointment on getsupport.apple.com or use the Apple Support app.
Hi, you can check this: If your iPhone, iPad, or iPod touch won't turn on or is frozen
If the issue persists, you can bring your phone to the Apple Store or Apple Authorized Service provider. You can book an appointment on getsupport.apple.com or use the Apple Support app.
first try Force restart
https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios
and if that doesn't help arrange a genius bar appointment
You can:
My first thought when I read this is that you have (inadvertently?) zoomed in on your Lock Screen image.
When you do this, the screen may focus on part of the image (in my case it's usually part of a red ball in the picture), making it hard to see any controls.
Try the odd combination of a three-finger double-tap to zoom back out.
Might not help, but it can't hurt to try, and quicker than a Genius Bar.
Mine does that occasionally as well, but this is something entirely different. It won’t even let me do a hard shut down.
When we got online today, it shows the Dallas area Apple stores as not being open...temporarily. I assume due to COVID-19? So i am nor sure what my next step should be.
My iPhone X has black screen and turns to bright yellow green when I pick it up, but non-responsive