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User profile for user: kallie210
kallie210 Author
User level: Level 1
5 points

Over charge

I downloaded an in app purchase that was supposed to be $4.99 and got charged $24.34 afterwards and was charged an additional $10.61 after that.

Posted on Sep 14, 2020 9:42 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,045 points

Posted on Sep 14, 2020 9:45 AM

See the Apple Support article(s) below. Link to contact Apple Support in the article below.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.   

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,045 points

Sep 14, 2020 9:45 AM in response to kallie210

See the Apple Support article(s) below. Link to contact Apple Support in the article below.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.   

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Over charge

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