Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Had 2 pre recorded phone calls saying my iCloud account has been compromised. I hung up. They wanted you to press 1 or 2

Had 2 pre recorded phone calls saying my iCloud account has been compromised. I hung up. They wanted you to press 1 or 2. Is this a hoax?


Posted on Sep 14, 2020 12:49 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2020 1:02 PM

Yes it is. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

4 replies
Question marked as Top-ranking reply

Sep 14, 2020 1:02 PM in response to BuzzyF

Yes it is. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

Had 2 pre recorded phone calls saying my iCloud account has been compromised. I hung up. They wanted you to press 1 or 2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.