what if you can't reset your security questions

I have used the same apple id for years but cannot reset my security questions and receive a message that says unable to verify at this time, but im not even asked any questions.

Posted on Sep 14, 2020 6:29 PM

Reply
1 reply

Sep 14, 2020 7:46 PM in response to katie_odell

Reset Security Questions



You may need to reach Apple’s Account Security department. If you cannot find your country or are not able to call, then complete this form and send it to them.


Try using Apple's iForgot service. If it says they don't have sufficient information, you need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

what if you can't reset your security questions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.