Apple Event: May 7th at 7 am PT
My MacBook Pro (13-inch, Early 2011) won't turn on. When I press the power button the startup sound begins, but cuts off in the middle. The screen stays black the whole time.
I tried to reset the PRAM and SMC but not sure if I did it right because nothing changed.
For context, the battery was removed several years ago, but it was working fine (while plugged in to external power) until I tried turning it on a week ago.
Any advice is appreciated!
MacBook Pro
sskoular wrote:
My MacBook Pro (13-inch, Early 2011) won't turn on. When I press the power button the startup sound begins, but cuts off in the middle. The screen stays black the whole time.
I tried to reset the PRAM and SMC but not sure if I did it right because nothing changed.
For context, the battery was removed several years ago, but it was working fine (while plugged in to external power) until I tried turning it on a week ago.
Any advice is appreciated!
Not sure if you were using a Macbook Pro without a battery!
I think to reset some of the features require battery to be present and plugged into charger.
If you have already followed If your Mac starts up to a blank screen - Apple Support and didn't help.
Then please Start a service request.
https://support.apple.com/mac/repair/service
sskoular wrote:
My MacBook Pro (13-inch, Early 2011) won't turn on. When I press the power button the startup sound begins, but cuts off in the middle. The screen stays black the whole time.
I tried to reset the PRAM and SMC but not sure if I did it right because nothing changed.
For context, the battery was removed several years ago, but it was working fine (while plugged in to external power) until I tried turning it on a week ago.
Any advice is appreciated!
Not sure if you were using a Macbook Pro without a battery!
I think to reset some of the features require battery to be present and plugged into charger.
If you have already followed If your Mac starts up to a blank screen - Apple Support and didn't help.
Then please Start a service request.
https://support.apple.com/mac/repair/service
Macbook Pro won't start up
