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Level 1

4 points

Why can’t I use my Apple gift card to download things I had on my other phone

I added an Apple gift card so I can download my games and ringtones but it won’t let me because it tells me payment can’t be made!!

iPhone 11 Pro Max, iOS 13

Posted on Sep 14, 2020 11:06 PM

Top-ranking reply

Level 4

1,008 points

Posted on Sep 14, 2020 11:28 PM

Hi, it would be best to contact Apple Support so they can check your account as to why you can't make a payment.

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