My Apple headphones just broke, and my phone hasn’t been with me for a year. How can I claim them to the warranty?
how can I claim the warranty for the Apple headphones?
iPhone XR, iOS 13
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Broke how?
If they simply stopped working, but have no signs of damage, then you can take them to an Apple Store that is open, or send them in for service to claim the warranty.
See here: iPhone Repair - Official Apple Support
Apple accessories
Apple-branded accessories, including the power adapter, are covered
by our warranty and consumer law. The Apple-branded accessories that
come in the box with your product are also covered by your AppleCare+
plan. For details, contact your carrier, Apple, or an Apple Authorized
Service Provider.
Read the Apple Limited Warranty for accessories
If they are physically broken, or with signs of external damage, then that is not covered by warranty. You'll need to pay the out of warranty replacement cost for them or buy a new pair.
