Receiving Calls every 20 minutes from San Jose, CA that my iCloud account has been breached

I wanted to alert Apple Support/Security that calls are going out to their customers that their Apple iCloud account has been breached. The calls are coming from San Jose, CA from the following numbers. The numbers all start with "408-653-". The last four numbers vary. I reported the numbers to NOMOROBO.COM and the Federal Trade Commission and blocked them with my Xfinity phone number block. The messages said that "my iCloud account had been breached and I should call this number (315-232-82***) immediately for an Apple account advisor.



[Edited by Moderator]

iPad Pro, iPadOS 13

Posted on Sep 15, 2020 7:11 AM

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Question marked as Top-ranking reply

Posted on Sep 15, 2020 8:39 AM

Those calls are unfortunately common. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Blocking and reporting the numbers often isn't any help as the caller id number shown on scam and marketing calls is frequently not the number actually originating the call. The number is often spoofed.


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

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Question marked as Top-ranking reply

Sep 15, 2020 8:39 AM in response to dgosur

Those calls are unfortunately common. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Blocking and reporting the numbers often isn't any help as the caller id number shown on scam and marketing calls is frequently not the number actually originating the call. The number is often spoofed.


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

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Receiving Calls every 20 minutes from San Jose, CA that my iCloud account has been breached

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