Is my phone going out ?

okay so a few days ago my phone started acting weird .. for starters my phone started glitching and my phone never glitches , when i try and scroll through social medias the screen would freeze up . also i cant call out , when someone calls me i can answer but i wint hear anything .. and when i try to call someone they cant hear me and i cant hear them i tried to put the phone on speaker but it wouldnt even allow me to touch the icon , it wasnt even glowing like the other buttons . when i record videos i hear no sound , but if im playing a video or listening to music i can hear it 🤔 . my headphone jack isnt working .. (i have an iphone 7 plus) it lets me charge my phone but for some reason when i plug up the headphones it doesnt work at all , the icon doesnt even pop up on my phone . when i try and facetime someone it rings and if the answer the phone automatically says the call failed .. and my phone rings late . like if someone calls me it vibrated but the ringtone doesnt sound until like a minute after . help me understand what is going kn with my phone

iPhone 7 Plus, iOS 13

Posted on Sep 15, 2020 8:56 AM

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Sep 16, 2020 8:52 AM in response to kccel

Hi there kccel,


We understand you're experiencing issues with third-party apps freezing, no sound from your speaker of microphone, and the headphones not working. We'd like to share some resources that can help.


For the apps not responding, review this page: If an app unexpectedly quits, stops responding, or won’t open


In regard to the speaker issue, check out the steps here: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


This resource can help for the microphone issue: If the microphones on your iPhone aren't working


Take a look at this article for help with the headphone issue: If your headphones don't work with your iPhone, iPad, or iPod touch


Cheers!

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Is my phone going out ?

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