Waiting for activation

Hi I am having trouble with my iPhone for FaceTime and iMessage I am receiving and sending out text messages but it is not activated my FaceTime is not working I’ve tried to sign in to my Apple ID and I also try to turn it off and on waited 24 hours try to activate it multiple times and it still not working I have updated my phone to the new iOS but it’s still giving me issues please help me I do not know how to fix this problem

iPhone 11, iOS 13

Posted on Sep 15, 2020 3:18 PM

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2 replies

Sep 15, 2020 3:37 PM in response to Kellystevens1-4

Kellystevens1-4 wrote:

Hi I am having trouble with my iPhone for FaceTime and iMessage I am receiving and sending out text messages but it is not activated my FaceTime is not working I’ve tried to sign in to my Apple ID and I also try to turn it off and on waited 24 hours try to activate it multiple times and it still not working I have updated my phone to the new iOS but it’s still giving me issues please help me I do not know how to fix this problem

Follow all steps here If you get an error when trying to activate iMessage or FaceTime - Apple Support

Sep 15, 2020 6:51 PM in response to Kellystevens1-4

Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.  

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Waiting for activation

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