You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

phone is disabled from incorrect passcode, it says to connect to itunes, but it doesn't appear as a device when connected. How can I reset/restore the phone?

My phone is disabled from incorrect passcode, it says to connect to itunes, but it doesn't appear as a device when connected. How can I reset/restore the phone?

iPhone 6s

Posted on Sep 16, 2020 5:23 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 16, 2020 5:25 AM

Start here: https://support.apple.com/en-us/HT204095

1 reply

phone is disabled from incorrect passcode, it says to connect to itunes, but it doesn't appear as a device when connected. How can I reset/restore the phone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.