You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

marieta160 Author

Level 1

4 points

I have been trying recently to access my photos from my previous IPhone 6, bu unfortunately, most of the photos could not be opened and cannot load to full quality. I was wondering why, as I am paying for iCloud.

I cannot access my photos from my iPhone, I did try to back up the phones, but nothing happened. I can see this sign ! circled and unfortunately, they are unable to be downloaded. I am paying for iCloud and never had any problems, I can still see some of the photos but most of them are unavailable. I was wondering is there any chance to recover them, as I was using the phone for over 4 years and have a lot of memories there. Thanks in advance.

iPhone 6

Posted on Sep 16, 2020 9:15 AM

Top-ranking reply

zinacef

Level 10

88,473 points

Posted on Sep 16, 2020 1:30 PM

Try -- Get help with missing photos - Apple Support.

View in context

I have been trying recently to access my photos from my previous IPhone 6, bu unfortunately, most of the photos could not be opened and cannot load to full quality. I was wondering why, as I am paying for iCloud.

Similar questions